Abstract: With the deepening of the "dual carbon" target and the explosive growth of the number of new energy vehicles, the insufficient operational efficiency of charging piles, as the core supporting infrastructure for the development of the new energy vehicle industry, has become a key bottleneck restricting the high-quality development of the industry. The article introduces the core characteristics of the operation of new energy charging piles, analyzes the reasons for the current low operational efficiency, and proposes targeted improvement strategies from multiple dimensions such as layout planning, technological empowerment, and model innovation, aiming to provide reference for charging pile operation enterprises to reduce costs and increase efficiency, and for the sustainable development of the industry.